5 Questions to Ask Your Moving Company


A professional moving company can efficiently handle loading and unpacking, saving you significant time and effort. To ensure you hire the best movers, it’s crucial to ask the right questions, whether you’re moving locally or long distance.

Here are five essential questions to ask a moving company before hiring them:

  1. Can you provide three references?
    Request quotes and references from at least three moving companies. Verify their business history and check with the Better Business Bureau for any filed complaints. Ensure the company is fully licensed, bonded, and insured. Contact the references to learn about their experiences.
  2. What services do you offer?
    If you have special moving needs, such as transporting a piano or car, ensure the company offers these services. You might also consider hiring movers for specific tasks, like loading a rental truck. Compare the costs and time savings of partial vs. full-service moves.
  3. Do you provide an in-home estimate?
    An in-home estimate is crucial for accuracy and allows further evaluation of the moving company. Get estimates from at least three companies, comparing their services and fees. Ensure all details, including extra charges and delivery dates, are documented.
  4. Will you create an inventory of my items?
    Inventories are helpful for organizing and tracking your belongings. Professional movers often provide this service, ensuring everything is accounted for, especially during long-distance or multi-truck moves.
  5. What happens if something gets broken?
    Even professionals can occasionally break items. Some movers offer full-value protection to repair or replace damaged or lost items. Depending on the coverage, choosing a more expensive quote might be a smarter option.

After the move, inspect your items and the new property for any damage. Report any issues to the moving company promptly and retain all pieces of damaged items.

Want to help others with their moving company selection? Consider leaving an online review about your experience.

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